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At the moment we cannot cancel or modify your order once its placed.
If you no longer require the item(s) you have ordered, please follow our returns process. Full details on how to return can be found here> Return Policy, Returns, & Refunds - New Balance. You can return your order within 30 days.
If you’d like our help finding the best products for you, please get in touch with our Customer Care team.
You can chat via the red button at the bottom right of the page or can find further contact options here> Customer Care & more - New Balance.
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