New Balance FAQ
- Why was my order cancelled?
- Why has my discount code not been applied?
- How do I get my 15% off Welcome code?
- In which country can I make an order?
- I received part of my order, where is the rest?
- Where is my order?
- How long does delivery take?
- How to locate your nearest UPS Access Point?
- How do I retrieve my parcel from a UPS Access Point?
- UPS Delivery Information
- How much are delivery costs?
- How do I return an item?
- When can I expect my refund?
- Defective Items
- How do I exchange an item?
- How do I schedule a return collection with UPS?
- Arranging a pick up online.