New Balance FAQ
- How do I delete my customer account?
- Why is my order not showing in my account?
- Will you rent my name and contact information to other companies?
- I forgot my password, what should I do?
- Do I need to set up an account to order online?
- Why was my order cancelled?
- Why has my discount code not been applied?
- How do I get my 15% off Welcome code?
- In which country can I make an order?
- I received part of my order, where is the rest?
- Where is my order?
- What should I do if my product arrives damaged or defective or isn't what I ordered?
- Did you change your sizes? My usual size did not fit!
- Why don't you make this shoe in my size or width?
- How do I know which size or width to order?
- What is a shoe last?
- How do I clean my shoes?