You can easily track your New Balance order or start a return online by clicking here.
Simply enter your order number, the email address you used at checkout, add your postcode, then click ‘Check Status’ to view the latest updates.
Once your order has shipped, you should receive a confirmation email—if you don’t see it, be sure to check your junk or spam folder, as it may have landed there.
If you need further assistance, the Customer Care team is always available to help.