You have 30 days to return your order completely FREE.
1. Pack the item(s) in the original packaging so that the contents stay protected. All items must be unworn (worn items will not be refunded). Products that were delivered in separate parcels should be returned separately. Please ensure your item is returned in the correct box otherwise the refund process may be delayed.
2. Attach the pre-paid UPS label to the parcel. For orders delivered in multiple parcels, use the label that came with each parcel. Take note of the return tracking number to track your return on www.ups.com. In case you are missing your return label, please contact us with your order information and we will send you a new one via email.
3. Within 30 days of receipt, drop off the parcel at the nearest UPS Access Point (found on the “Locations” tab on www.ups.com) or schedule a collection with UPS.
4. Allow 5-10 working days after we receive your package for the return to be processed.
Outside of 30 days?
Returns outside of 30 days will not be accepted. If you feel your item is defective, please see below.
Click here for more information on returns and exchanges.