If your parcel has been delivered to a UPS Access Point, please see below how to retrieve it:
Please collect your parcel as soon as possible at the Access Point within the opening hours.
You can search for Access Point opening hours here.
Always make sure to bring a valid form of ID with you, as well as your unique tracking number. You can find the tracking number in the shipping confirmation email or online by tracking your order.
**Tip**: This number is 18 characters long and always starts with “1Z” e.g. 1Z30R0336801864298.
If for any reason you are unable to collect the parcel within 10 days, it will be returned to the warehouse and refunded to you.