Why has my NB1 order been cancelled? February 13, 2019 16:18 Updated New Balance reserves the right to hold or cancel any order for suspected fraud. Related articles Why hasn't my chosen message been accepted? Why was my order cancelled? Can I return my NB1 Customised shoes? The colours of my NB1 shoe are not the ones I ordered. How is this possible? When will I receive my NB1 shoes?