Though New Balance is known for producing the most extensive range of sizes and widths, we're unable to make every style in every size/width combination. We strive to provide options for everyone, so contact us if you would like some help.
Articles in this section
- Don't see your size? When Does New Balance Restock Items?
- What should I do if my product arrives damaged or defective or isn't what I ordered?
- Does New Balance produce Vegan Shoes?
- Did you change your sizes? My usual size did not fit!
- Why don't you make this shoe in my size or width?
- How do I know which size or width to order?
- What is a shoe last?
- Why do you update your styles?
- How do I clean my shoes?
- My shoes squeak. What can I do?